Property Insurance: Customer Service
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Attention: This program is offered through an educational partnership. Employment by the partnership organization is required for admission. If you are interested in a career with this employer, click here for current job opportunities.
This award is not eligible for Financial Aid
The Certificate of Completion (CCL) in Property Insurance: Customer Service program is designed to provide students with foundational knowledge and skills to meet job requirements in property insurance. The courses cover customer service strategies and procedures for issuing and servicing homeowner, rental, and personal property insurance. Coverages and policies are emphasized.
Details
Field of Interest
Business, Entrepreneurialism and Management
Degree Type
Certificate of Completion (CCL)
Academic Plan
Property Insurance: Customer Service (CER)
Academic Plan Code
5131N
Total credits required
10
Catalog Year
2025-2026
Effective Term
Fall 2025
Admission criteria
This program is offered through an educational partnership. Employment by the partnership organization is required for admission.
Notes
This program is not eligible for Title IV Federal Financial Aid.
Students must earn a grade of C or better in all courses within the program.
What You'll Learn
- Utilize different insurance systems to collect, analyze, and communicate member information.
- Demonstrate professional behavior during interactions with members.
- Explain how the dwelling size, layout, and common materials impact terms of the homeowner policy.
- Summarize procedures for homeowner policy issuance and servicing components.
- Differentiate between various property insurance components, terms, and policies.
- Practice procedures for handling member coverage inquiries and managing their accounts.
- Demonstrate procedures for servicing, cancelling, and rewriting Unit Owners Policy (UOP).
- Summarize guidelines for policy modifications such as cancelling members policies and declining customers who inquire for rental property insurance.
| Course # | Course Title | Credits |
|---|---|---|
| Credits: | 10 | |
| CSR118 | Property Insurance Billing Procedures | 3 |
| CSR120 | Introduction to Property Insurance: Issuing and Servicing | 3 |
| CSR122 | Rental and Condo/Unit Owner Property Insurance | 2 |
| CSR124 | Renters Valuable Personal Property Insurance: Issuing and Servicing | 2 |
At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.
Read the official description