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Online Learning

Internet/Equipment Information

What Hardware and Software Will I Need?

Common needs for both platforms

• PC Users: Internet Explorer 7 or higher. Free Internet Explorer download
• Mac Users: Opera
• A reliable Internet Service Provider
• Anti-virus software that is consistently updated against the latest threats
• Pop-up blockers either disabled during coursework or configured to allow pop-ups from riosalado.edu and rio.maricopa.edu
• Firewalls either disabled during coursework or configured to fully trust riosalado.edu and rio.maricopa.edu
• Sun Java Virtual Machine 1.4 or greater. Test your computer
• Additionally, you will need to have access to our web-based email system to send and receive e-mail messages, to participate in group discussions, and to post or send assignments. Some corporate networks block web-based email for security reasons.

Note:

Once you have accessed your email account, it is very important that you send a message to your instructor letting him/her know that you are able to send and receive email.

How do I get access to online courses?

• You will be responsible for obtaining your own Internet Service Provider.
• The provider cost is an additional cost; it is not included in the cost of the class.

Do I need to be a proficient Internet user to take this course?

• No, but you may experience the usual growing pains or "learning curve" that accompanies learning something new.
• Be patient and don't be afraid to ask for assistance.
• You should know basic word processing, how to send and receive mail, how to file and retrieve documents, and how to follow links on the WWW.
• Additionally, when you access your class, you will have a course orientation manual available to you online.

How do I get assistance when I am having a problem?

Visit the Technology Support Helpdesk for information on technology support availability.