Skip Navigation LinksRio Salado College / RioLearn / Tips & Tools

RioLearn Tips & Tools

  1. How do I know who my instructor is for my course?  How do I contact my instructor?
  2. What is my email address?
  3. Where can I find services such as the library, counseling, and advisement?
  4. Where do I go if I need help or wish to contact someone at Rio Salado College?
  5. What are alerts? When will I receive them, and how do I read them?
  6. Is there a calendar available to help plan my studies?
  7. Now that I’ve navigated to my Course Homepage, where do I start?
  8. I would like to request some extra time on my assignment.  How do I request a due date change from my instructor?
  9. How do I view my course grades and feedback? What other information can I find in my Gradebook?
  10. How do I change my course calendar to an 8-week course?
  11. How do I check what contact information you have for me on file? How do I change it if it is incorrect?

* * *

1. How do I know who my instructor is for my course?  How do I contact my instructor?

1a. You can find your instructor’s name in two places. From your My Classes page, click on “Quick Look” below the course title of each of your courses.

Screenshot

1b. This will display your instructor’s name, section number, and your course start and end dates.  You may also email your instructor by clicking on the envelope icon next to your instructor's name.

Screenshot

1c. You can also contact your instructor from your Course Homepage, by clicking the Contact button as shown below.

Screenshot

* back to TOP

2. What is my email address?

For more information on the Message Center please visit the Student Center Highlights. RioLearn students should communicate with their instructors via the Message Center within RioLearn. 

All students in the Maricopa County Community College District have a MCCCD Student Email account.  Your email address is your MEID@maricopa.edu.  Visit our MCCCD Student Email page for more information, including instructions and a video tutorial.

* back to TOP

3. Where can I find services such as the library, counseling, and advisement?
The top navigation bar on both your My Classes Page and your Course Homepage contains links to the library and additional services.  Clicking on the Library tab (3a) will take you directly to Rio Salado’s online library.  Clicking on the Services tab (3b) will bring up an extensive menu (3c) of student services including enrollment, policies, and general information.

Screenshot



* back to TOP

4. Where do I go if I need help or wish to contact someone at Rio Salado College?
On the top navigation bar, you can click on either the Help or the Contact Us tab.

Screenshot

* back to TOP

5. What are alerts?  When will I receive them, and how do I read them?
You will receive alerts for various activities, such as confirming when you have successfully submitted an assignment, notifying you when your instructor has graded your work or responded to a due date change request, or reminding you when you have not submitted an assignment by its due date.  To read an alert, click on the “+” symbol next to the alert to expand it and read the details.  If you would like to read all of your alerts at once, click “expand all.”  You may remove an alert that has been read by clicking on the “x” to the right of the alert.

Screenshot

* back to TOP

6. Is there a calendar available to help plan my studies?
At the top of your My Classes page and your Course Homepage, you will find a link to your calendar.  Clicking on the Calendar Icon (6a) brings up a calendar with important deadlines such as the last date to drop your class. Your homework assignment due dates are also pre-populated for you.

Screenshot 

You can add to the calendar by double-clicking on the calendar where you would like to place your item.  A “New Appointment” dialog box appears.  Type in the subject of your appointment, specify the start and end time, and then click “Save.” 

Screenshot 

* back to TOP

7. Now that I’ve navigated to my Course Homepage, where do I start?
One of the first items you should read is your class syllabus. You can access the Syllabus from the left-hand side navigation menu (7a). Important items found here include:

  • Class information
  • Course Materials
  • Educational Software Discounts
  • Course Descriptions and Competencies
  • Course Requirements
  • Grading Procedures
  • And much more...

Screenshot 

You should also carefully read any items posted under the “Announcements” section (7b). Your instructor will use this area to post updates related to the course. You should check this area for new items every time you log in to your courses. 

Screenshot 

In addition, you should check the Lesson Preview pages for additional information from your instructor. The “From Your Instructor” section (7c) on each Lesson Preview page will highlight important information about each lesson from your instructor. Your instructor will post helpful information and other materials related to each lesson.   It is highly recommended that you review the Lesson Preview pages before beginning any lesson.

Screenshot 

After you have read the “From Your Instructor” section you may access your lesson by clicking the “Open My Lesson” button (7d).

Screenshot 

On the Course Homepage is where you can view all your assignments and due dates by clicking “Gradebook”

* back to TOP

8. I would like to request some extra time on my assignment.  How do I request a due date change from my instructor?
You may request an extension from your Gradebook, by clicking on the “Due Dates” tab (8a) and then clicking on the Modify Due Dates link (8b). This will bring up an online form for you to fill out including the requested due date and the reason you need the extension.  Your instructor will respond to this change and you will see an alert (see Section 5 Above) as to whether your instructor has approved or denied your request.

8a

Screenshot 

8b

Screenshot 

* back to TOP

9. How do I view my course grades and feedback?  What other information can I find in my Gradebook?
Click on “Gradebook” in the left-hand side navigation menu (9a).  Here you will find important information about your assignments and their status.  From the “Gradebook” tab, you can check the status of your assignments, how many times they’ve been submitted, your score, due date, and submission date.  The status of your assignment will display as either: submitted, commented, or graded.

Screenshot  

If your assignment status has a comment, you will want to read your instructor’s comments by clicking on the student comments icon.

If your assignment status is “graded,” you will want to view your grade and instructor’s feedback by clicking on the “View Feedback” link.

* back to TOP

10. How do I change my course calendar to an 8-week course?
Many of the online courses at Rio Salado College are offered as 8-week options, allowing you to accelerate your coursework into a shorter class session.  To choose the 8-week option for your class please follow the instructions posted here.

* back to TOP

11. How do I check what contact information you have for me on file? How do I change it if it is incorrect?
To view your contact information, go in to your Gradebook and click on the “Contact Information” tab. You may review the information we have on file.  If any information is incorrect or needs to be updated, you may do so from your Student Center at my.maricopa.edu

Screenshot