This new web portal for employees was designed to help you easily access vital communications tools while you are away from the office and working remotely during our COVID-19 closures.
You will find instructions on how to use Zoom, Jive Softphone, Google Drive, and Google Hangouts, best practices to follow when working from home, links to common tools you will need and Technology Help Desk contacts if you need help troubleshooting access.
We hope you find this resource useful and encourage you share your feedback with Jim Tierney at james.tierney@riosalado.edu
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For the latest news about COVID-19, visit maricopa.edu/coronavirus-covid-19.
| Instruction Documents: |
File |
| How to use VPN & RDS to Access your Workstations |
Download |
| Update Your Phone Number for Rave |
Download |
| How to set up your email account on an Android phone |
Download |
| How to set up your email account on an IPhone |
Download |
| Remote Desktop Connection for Macs |
Download |
| How to use Skype for Business |
Download |
| How to use Zoom |
Download |
| How to use Google Drive |
Download |
| How to use Google Hangouts |
Download |
| How to use Jive (AKA GoToConnect) |
Download |
| Jive Training - Best Practices |
Download |
| Jive Training Recording |
Link |
| Live Helpdesk Classroom |
Link |
| Other Resources |
File |
| 5 Steps to Securely Work From Home |
Link |
| Working from Home Securely |
Link |
| Cyber Security Tips |
Link |
| Email and WiFi Resource Guide to Share with Students |
Download |