Rio Salado College is dedicated to providing a quality learning experience to our students. Students who feel that they have been treated unfairly or unjustly are encouraged to use this webpage to raise issues to our attention in accordance with the Maricopa County Community College District (MCCCD) administrative regulations. Please complete the Complaint Form to provide your feedback.
Instructional Complaint
The Instructional HelpDesk assists students with instructional issues that may arise while taking a course.
Contact Information
- (866) 511-8380, (480) 517-8380
- instructional.helpdesk@riosalado.edu
For students contesting a grade, contact the faculty member involved.
Non-Instructional Complaint
The Office of Institutional Integrity & Compliance responds to all non-instructional challenges and concerns a student may encounter while attending Rio Salado College.
Contact Information
- (480) 517-8505
- studentcomplaints@riosalado.edu
Discrimination, Harassment or Sexual Misconduct Complaints
Contact Rio Salado College Title IX/504 Coordinator with any discrimination, harassment or sexual misconduct complaints.
Contact Information
- Tafari Osayande
- o.tafari.osayande@riosalado.edu
Other Resources
- Rio Salado College is a State Authorization Reciprocity Agreement (SARA) participating institution. The Arizona SARA Council has jurisdiction over Arizona SARA participating institutions in relation to non-instructional complaints for out-of-state distance education students. Instructional complaints, such as grade grievances, are not reviewed by the Council and should not be submitted for review.
- Prior to submitting a non-instructional complaint with the Arizona SARA Council, the student must complete Rio Salado College's internal complaint process. Complaints that comply with SARA requirements may be submitted to the Arizona SARA Council.
- Students may follow the Higher Learning Commission’s complaint process when submitting a complaint, after first using the College’s internal grievance procedures.
