Attention: This program is offered through an educational partnership. Employment by the partnership organization is required for admission.
The Certificate of Completion (CCL) in Automobile Insurance Claims: Customer Service program is designed to provide students with the training required for employment in the automobile insurance claims industry. Courses cover auto insurance claims, payments, damage appraisal and fault determination. Also includes loss reports and application of claims processing procedures.
This program is not eligible for Title IV Federal Financial Aid.
Students must earn a grade of C or better for all courses required within the program.
This program is offered through an educational partnership. Employment by the partnership organization is required for admission.
|Course #||Course Title||Credits|
|CSR232||Auto Insurance and Claims Overview||3|
|CSR233||Auto Damage Appraisal||3|
|CSR242||Auto Insurance Loss Reports||2|
|CSR243||Auto Insurance Loss Reports Lab||2|
- Compare and contrast types of auto insurance coverage. (CSR232)
- Differentiate between types of damage. (CSR232, CSR233)
- Manage auto insurance claims. (CSR232, CSR233, CSR242, CSR243)
- Differentiate between types of automobile claims. (CSR232, CSR242, CSR243)
- Compare and contrast uninsured and underinsured motorist issues. (CSR232, CSR243)
- Summarize the appraisal process for physical damages. (CSR233)
- Describe procedures for determination of fault. (CSR242)
- Process automobile claims reports. (CSR242, CSR243)
- Use a computerized insurance system to complete claims correspondence. (CSR242, CSR243)
At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.