Is your Computer Ready?

Hardware and Software Needs for Students Taking Classes

Common needs for PC and Mac Users

• PC Users: Latest version of Chrome, FireFox, or Microsoft Edge
• Mac Users: Latest version of Chrome or FireFox 
• A reliable Internet Service Provider
• Anti-virus software that is consistently updated against the latest threats
• Pop-up blockers either disabled during coursework or configured to allow pop-ups from riosalado.edu and riolearn.org
• Firewalls either disabled during coursework or configured to fully trust riosalado.edu and riolearn.org
• Latest Java Virtual Machine. Test your computer
• Additionally, you will need to have access to our web-based email system to send and receive e-mail messages, to participate in group discussions, and to post or send assignments. Some corporate networks block web-based email for security reasons.

Important Note - Contact Your Instructor

When you have access to your email account, you must send a message to your instructor stating that you are able to send and receive email.

Accessing Online Classes

• You are responsible for providing your own Internet Service Provider.
• You are responsible for paying your Internet Service Provider. This cost is not included in the cost for a class.

Internet Experience Needed to Take a Class

• While you do not need to be a proficient internet user, you may experience a learning curve that can occur when something is new.
• Be patient and don't be afraid to ask for assistance.
• Knowledge of basic word processing, sending and receiving mail, online filing and document retrieval, and how to follow links on the Internet is helpful.
• When you access your class, you will have a course orientation manual available to you online.

Getting Help With Using Technology

Visit the Technology Support Helpdesk for information on technology support availability.