Prescription Prior Authorization: Customer Service
This award is not eligible for Financial Aid
The Certificate of Completion (CCL) in Prescription Prior Authorization: Customer Service program is designed to provide students with the training required for employment in the federal prescription healthcare field. Courses will cover prior authorization procedures and systems for federal employees, including account procedures, eligibility, and claims in addition to authorizations and change in therapy procedures.
Details
Field of Interest
Business, Entrepreneurialism and Management
Academic Plan Code
5257N
Total credits required
11
Catalog Year
2025 - 2026
What You'll Learn
- Describe Clinical Authorization System
- Compare and contrast federal prior authorization programs and systems.
- Demonstrate account procedures.
- Verify program eligibility.
- Manage Federal Employee Program
- Summarize claims processing and adjudication.
- Review change in therapy procedures.
Standard Occupational Classification
Upon completion of this certificate, students may pursue a career as: 43-4051.00 Customer Service Representatives
Official Curriculum Documentation
View catalog page
Catalog page: https://riosalado.catalog.maricopa.edu/programs/5257N-RSC06
Disclaimer
This program is not eligible for Title IV Federal Financial Aid.
Students must earn a grade of C or better in all courses in the program.
All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.