Maricopa Emergency Management System Alert

UPDATE:  Online courses continue as scheduled. Remote student services remain available. Some in-person student services are available by appointment only. Check here for the latest service hours and www.maricopa.edu/coronavirus for additional updates.

Customer Service

Program Overview

If you want to acquire essential and invaluable business skills that you can use across several industries and organizations, consider enrolling in the Customer Service program. Our program is designed to provide you with the customer service training to qualify you for entry or advancement in the customer service field across several industries, such as general business, healthcare, airline operations, auto insurance, retail pharmacy, personal loans, debt resolution, human resources, government agencies, and more. You will have the opportunity to explore specific areas of focus based on your career goals.

We offer comprehensive studies in customer service, teamwork, communication skills, and professional development. Our expert customer service training instructors will teach you how to build trust and rapport in various settings with effective communication across diverse populations and collaborate in a culturally-responsive manner to achieve common goals. You will learn how to make informed decisions utilizing company procedures, policies, customer needs, and concerns. We’ll guide you in proficiently demonstrating effective self-management skills relative to time management, interpersonal relationships, and professional ethics.

Make it happen today. Enroll in the Customer Service program.

Students at any Maricopa Community College may need to complete courses at more than one of our colleges.