Web Hosting: Customer Service

This award is not eligible for Financial Aid

The Certificate of Completion (CCL) in Web Hosting: Customer Service is designed to provide students with the training required for providing customer services in the various areas of web hosting. The specialization will focus on either Inbound Account Support, Inbound Sales Productivity, or Hosting Support with an opportunity for demonstration of effective customer service.

Details

Field of Interest
Business, Entrepreneurialism and Management
Academic Plan Code
5268N
Total credits required
6
Catalog Year
2022 - 2023
What You'll Learn
  1. Compare and contrast various web hosting products and services.
  2. Complete support services.
  3. Employ effective integration of customer and technology services.
  4. Review account service and sales procedures.
  5. Demonstrate effective customer service and professional interaction.
Standard Occupational Classification

Upon completion of this certificate, students may pursue a career as: 43-4051.00 Customer Service Representatives

Official Curriculum Documentation
View catalog page
Catalog page: https://riosalado.catalog.maricopa.edu/programs/5268N-RSC06
Disclaimer

This program is not eligible for Title IV Federal Financial Aid.

Students must earn a grade of C or better in all courses in the program.

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.

Request Information