Rio Salado College delivers post-secondary distance education programs in compliance with the laws and regulations of states, territories and jurisdictions that it operates within. Utilize the State-Specific Information resource to learn how the institution has gained approval to operate.
Information on the operation approval, regulatory agency and SARA portal agency within a specific state.
State Authorization Reciprocity Agreement (SARA)
- Rio Salado College is a State Authorization Reciprocity Agreement (SARA) participating institution.
- The Arizona Community College Coordinating Council (AC4) has jurisdiction over Arizona SARA participating institutions in relation to appealing resolution of non-instructional complaints for out-of-state distance education students. Instructional complaints, such as grade grievances, are not reviewed by the Council and should not be submitted for review.
- Prior to submitting a non-instructional complaint with the Arizona Community College Coordinating Council, the out-of-state distance education student must complete Rio Salado College's internal complaint process.
- Out-of-state distance education students may appeal resolution of SARA-related non instructional complaints to the Arizona Community College Coordinating Council (AC4)
- Upon completion of the institution’s and AC4’s complaint process, out-of-state distance education students may submit a complaint with the Arizona SARA Council. The Arizona SARA Council has jurisdiction over Arizona SARA approved institutions regarding non-instructional complaints for out-of-state distance education students. Visit the AZ SARA Complaint Process website for more information.
Rio Salado College provides disclosures of whether the program meets or does not meet the academic requirements or that it has not made a determination whether the program meets academic requirements for professional licensure or certification outside of Arizona at the academic program pages.
Student Consumer Complaints
Students who would like to file a complaint are to follow the appropriate process described at the Student Solution Center. Complaints regarding student grades or student conduct violations are governed entirely by institutional policy. Complaints (except for complaints about grades or student conduct violations) that are not resolved satisfactorily may be appealed, within two years of the incident about which the complaint is made, to AZ SARA.