Property Insurance: Customer Service
Attention: This program is offered through an educational partnership. Employment by the partnership organization is required for admission. If you are interested in a career with this employer, click here for current job opportunities.
This award is not eligible for Financial Aid
The Certificate of Completion (CCL) in Property Insurance: Customer Service program is designed to provide students with foundational knowledge and skills to meet job requirements in property insurance. The courses cover customer service strategies and procedures for issuing and servicing homeowner, rental, and personal property insurance. Coverages and policies are emphasized.
Details
Field of Interest
Business, Entrepreneurialism and Management
Academic Plan Code
5131N
Total credits required
10
Catalog Year
2025 - 2026
What You'll Learn
- Utilize different insurance systems to collect, analyze, and communicate member information.
- Demonstrate professional behavior during interactions with members.
- Explain how the dwelling size, layout, and common materials impact terms of the homeowner policy.
- Summarize procedures for homeowner policy issuance and servicing components.
- Differentiate between various property insurance components, terms, and policies.
- Practice procedures for handling member coverage inquiries and managing their accounts.
- Demonstrate procedures for servicing, cancelling, and rewriting Unit Owners Policy
- Summarize guidelines for policy modifications such as cancelling members policies and declining customers who inquire for rental property insurance.
Standard Occupational Classification
Upon completion of this certificate, students may pursue a career as: 43-4051.00 Customer Service Representatives
Official Curriculum Documentation
View catalog page
Catalog page: https://riosalado.catalog.maricopa.edu/programs/5131N-RSC06
Disclaimer
This program is not eligible for Title IV Federal Financial Aid.
Students must earn a grade of C or better in all courses in the program.
All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.