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SBS214 (1 Credit)

Small Business Customer Relations

Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.

Term
Fall 2026
Weeks
6
Delivery
Online
Designations
None
Next Start
10/12

SBS214 (1 Credit)

Small Business Customer Relations

Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.

Term
Spring 2027
Weeks
6
Delivery
Online
Designations
None
Next Start
1/11

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