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Airline Operations

Attention: This program is offered through an educational partnership. Employment by the partnership organization is required for admission.

The Associate in Applied Science (AAS) in Airline Operations program is designed to provide students with the opportunity to specialize in specific areas of airline operations while still meeting the rigid Federal Aviation Administration requirements. Students may choose to specialize in the area of Reservations and Ticketing Services.

Details

Details iconImportant information you’ll need when applying for admission:
Field of Interest
Business, Entrepreneurialism, and Management
Type
Associate Degree
Academic Plan
Airline Operations (DEG)
Academic Plan Code
3715
Total Credits Required
61-67
Catalog Year
2020-2021
What You'll Learn

This pathway map will help you gain the expertise needed to:

  1. CCL in Organizational Leadership.
  2. Create and use effective oral, written, and visual business communication skills.
  3. Critically evaluate the alternatives faced in business decision making to select the most effective and efficient solution.
  4. Recognize ethical, legal, and global dimensions in business practice and how business integrates social responsibility into operations/decision making.
  5. Research, locate, and evaluate business information in order to support evidence-based decisions.
  6. Use team collaboration to solve business problems.
  7. Apply current technology to specific business tasks.
  8. Describe and evaluate organizational structures and the functions of planning, organizing, leading, and controlling in a business setting.
  9. OR.
  10. CCL in Quality Customer Service.
  11. Assess various situations including procedures, policies, customer needs, and concerns to take the appropriate actions.
  12. Collaborate with diverse individuals and groups in a culturally responsive manner to achieve common goals.
  13. Utilize effective communication skills with diverse populations to build trust and rapport in varied settings.
  14. Demonstrate effective self-management skills relative to time management, interpersonal relationships, and professional ethics.
  15. AND.
  16. CCL in Airline Operations: Reservations and Ticketing Services.
  17. Summarize reservations and ticketing procedures.
  18. Use a computerized reservations system.
  19. Summarize procedures for handling special requests and seat assignments.
  20. Explain various fare rules and procedures for pricing and selling fares.
  21. Create, price and change itineraries/flights for airline passengers.
  22. Use various booking codes.
  23. Demonstrate ability to complete and retrieve a Passenger Name Record (PNR).
  24. Summarize privacy act and procedures on when to release passenger information.
Career Opportunities

Successful completion of this degree may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Arizona-based annual median wages* for this program. Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. Please visit with an academic advisor and/or program director for additional information.

Transportation, Storage, and Distribution Managers

$85,430

* Wage information sourced from the Bureau of Labor Statistics, Occupational Employment Statistics Program. Updated May 2019.
Admission Criteria

This program is offered through an educational partnership. Employment by the partnership organization is required for admission.

Course Sequence by Term

The following is the suggested course sequence by term. Please keep in mind:

  • Students should meet with an academic advisor to develop an individual education plan that meets their academic and career goals. Use the Pathway Planner tool in your Student Center to manage your plan.
  • The course sequence is laid out by suggested term and may be affected when students enter the program at different times of the year.
  • Initial course placement is determined by current district placement measures and/or completion of 100-200 level course and/or program requirements.
  • Degree and transfer seeking students may be required to successfully complete a MCCCD First Year Experience Course (FYE) within the first two semesters at a MCCCD College. Courses include AAA/CPD150, AAA/CPD150AC, CPD104, and AAA115/CPD115. Course offerings will vary by college. See an academic, program, or faculty advisor for details.
  • Consult with your faculty mentor or academic advisor to determine educational requirements, including possible university transfer options, for your chosen career field.

Pathway Map Options

There are multiple options available for this pathway map. These options vary depending on the locations, partners, and available tracks of the program.

These pathway map options may share some common coursework. To explore what additional coursework may be required, select your desired option from the list below. Once selected, the list of courses and any associated details will be automatically updated.

Additional courses that are specific to your selected option will be highlighted with a blue border. Depending on your selected option, the blue bordered courses may replace the gray bordered courses found in the other options.

Full-time Sequence

Full-time status is 12 credits to 18 credits per semester.

Term 1

A sequence of suggested courses that should be taken during Term 1
Course
Number
Course Name Requisites Notes Area Credits
AIR160 Reservation/Booking Procedures 3
AIR165 Overview Of Flight Schedules/Itineraries 3
AIR161 Airline Reservations System 2
AIR163 Advanced Airline Reservations 2

Term 2

A sequence of suggested courses that should be taken during Term 2
Course
Number
Course Name Requisites Notes Area Credits
ENG101 or
ENG107
First-Year Composition or First-Year Composition for ESL FYC 3
COM100 or
COM230
Introduction to Human Communication or Small Group Communication SB 3
Specialization Option Specialization Option 3
Specialization Option Specialization Option 3
Specialization Option or
RE
Specialization Option or Restricted Elective 3
AAA/CPD115 or
AAA/CPD150 or
AAA/CPD150AC or
CPD104
Creating College Success or Strategies for College Success or Educational and Career Planning or Career and Personal Development 0–3

Term 3

A sequence of suggested courses that should be taken during Term 3
Course
Number
Course Name Requisites Notes Area Credits
MAT112 Mathematical Concepts and Applications OR Higher level Mathematics course 3–6
CRE101 College Critical Reading and Critical Thinking L 0–3
ENG102 or
ENG108 or
ENG111
First-Year Composition or First-Year Composition for ESL or Technical and Professional Writing FYC or L 3
RE Restricted Elective Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. 3
Specialization Option Specialization Option 3
Specialization Option Specialization Option 3

Term 4

A sequence of suggested courses that should be taken during Term 4
Course
Number
Course Name Requisites Notes Area Credits
SB Social & Behavioral Sciences SB 3
SQ or
SG
Natural Sciences Quantitative or Natural Sciences General SQ or SG 4
HU Humanities, Fine Arts & Design HU 3
RE Restricted Elective Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. 2–3
Specialization Option Specialization Option 2–3

Term 5

A sequence of suggested courses that should be taken during Term 5
Course
Number
Course Name Requisites Notes Area Credits
RE Restricted Elective Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. 3
RE Restricted Elective Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. 3

Part-time Sequence

Part-time status is 11 credit hours or less.

Term 1

A sequence of suggested courses that should be taken during Term 1
Course
Number
Course Name Requisites Notes Area Credits
AIR160 Reservation/Booking Procedures 3
AIR165 Overview Of Flight Schedules/Itineraries 3
AIR161 Airline Reservations System 2
AIR163 Advanced Airline Reservations 2

Term 2

A sequence of suggested courses that should be taken during Term 2
Course
Number
Course Name Requisites Notes Area Credits
ENG101 or
ENG107
First-Year Composition or First-Year Composition for ESL FYC 3
Specialization Option Specialization Option 3
AAA/CPD115 or
AAA/CPD150 or
AAA/CPD150AC or
CPD104
Creating College Success or Strategies for College Success or Educational and Career Planning or Career and Personal Development 0–3

Term 3

A sequence of suggested courses that should be taken during Term 3
Course
Number
Course Name Requisites Notes Area Credits
Specialization Option Specialization Option 3
CRE101 College Critical Reading and Critical Thinking L 0–3
ENG102 or
ENG108 or
ENG111
First-Year Composition or First-Year Composition for ESL or Technical and Professional Writing FYC or L 3

Term 4

A sequence of suggested courses that should be taken during Term 4
Course
Number
Course Name Requisites Notes Area Credits
Specialization Option Specialization Option 3
Specialization Option Specialization Option 3

Term 5

A sequence of suggested courses that should be taken during Term 5
Course
Number
Course Name Requisites Notes Area Credits
Specialization Option Specialization Option 3
MAT112 Mathematical Concepts and Applications OR Higher level Mathematics course 3–6

Term 6

A sequence of suggested courses that should be taken during Term 6
Course
Number
Course Name Requisites Notes Area Credits
COM100 or
COM230
Introduction to Human Communication or Small Group Communication SB 3
Specialization Option Specialization Option 2–3

Term 7

A sequence of suggested courses that should be taken during Term 7
Course
Number
Course Name Requisites Notes Area Credits
SB Social & Behavioral Sciences SB 3
RE Restricted Elective 3

Term 8

A sequence of suggested courses that should be taken during Term 8
Course
Number
Course Name Requisites Notes Area Credits
SQ or
SG
Natural Sciences Quantitative or Natural Sciences General SQ or SG 4
HU Humanities, Fine Arts & Design HU 3

Term 9

A sequence of suggested courses that should be taken during Term 9
Course
Number
Course Name Requisites Notes Area Credits
RE Restricted Elective Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. 3
RE Restricted Elective Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. 3
RE Restricted Elective Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. 2–3

Pathway Map Option Details

No pathway map option has been selected. Please select from the pathway map options listed above.

Course Area Key

Gateway Course = Generally the first major-specific course in a pathway.

Critical Course = A course that is highly predictive of future success in a pathway.

Disclaimer

Students must earn a grade of C or better for all courses required within the program.

Course Sequence total credits may differ from the program information located on the MCCCD curriculum website due to program and system design.

View MCCCD’s curriculum website for the Associate in Applied Science in Airline Operations (http://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm3?id=144773).


At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.